As the unhappy customers grumbled and sputtered, Megan cheerfully explained the situation and found them an alternate location with a similar view. Although apparent that the delay was caused by a rather large dinner party and because of the special day, they had prolonged saying their goodbyes. The second couple, also somewhat brusque and pugnacious, were unhappy because their reservation with a special view was delayed by almost 5 minutes. One couple did not have reservations and believed that having to wait was unfair.

We arrived earlier than our 6:30 reservations and during our 5 minute wait, we listened to Megan effectively and efficiently handle a couple of rude indivuals. Also assisting her staff was Kimberly, the Assistant Manager, a friendly person with lots of personality. Our dinner service was provided by Pam, a friendly person - probably the best server in this part of the country and a real asset to the restaurant. I would come back to Terra Vista for a drink but I would not dine here again.Īs guests for Mothers Day dinner, we were greeted and seated by Megan, the lovely and knowledgable hostess. Our server deserved a nice tip at the end of our service but that should be up to the patrons not the restaurant. However there were only two of us and we were not informed of this until after dinner. It makes sense for big parties and there are signs that state they do add a gratuity for larger parties.

I was a little disappointed that the restaurant automatically adds a 17% gratuity to the bill at the end. The service staff do a great job and the bar service offers some amazing cocktails (try the fashionably new). The food here is mediocre and a definite let down considering the price and the amazing view from the dining room. My wife asked for her steak medium rare and it came out medium, my steak also came out medium instead of medium rare, the garnish on top of my steak was so overpowering that I tasted the garnish instead of the steak, the surf and turf add on to the steak (crab and asparagus) came with a sauce that was so salty I couldn't taste the crab or asparagus and the carrot cake dessert came with spiced pineapple that overpowered the taste of the cake. Terra Vista strives to be a great steak and seafood restaurant and misses the mark.

Vista restaurant at snoqualmie casino